Lifetime Warranty
Lifetime Warranty
Shogun Scissors come with a lifetime warranty that protects you against any manufacturing defects during the life of the product. This warranty does not cover damage sustained under normal wear and tear, abuse, misuse, alteration, improper maintenance or unauthorised repairs.
Under the Lifetime Warranty, customers are required to return any defective scissors to us using a tracked service for inspection. If the inspection reveals that the fault is due to manufacturing defects, the scissors will be repaired or replaced at no cost to the customers.
Money Back Satisfaction Guarantee
Besides our lifetime warranty, we provide a 14-day money-back guarantee to ensure 100% customer satisfaction. If, for any reason, you are not content with your purchase, you can easily return it within 14 days of the purchase date to receive a full refund or exchange.
Authenticity Guarantee
All products bought on our official Shogun Scissors website or from our authorized distributors come with an absolute assurance of authenticity. Crafted using top-notch Japanese materials, these items undergo a rigorous manufacturing process adhering to our stringent finishing specifications. This ensures utmost customer satisfaction and a significantly prolonged product lifespan.